Refund & Payout Policy

This policy explains how wallet top-ups, contest entry fees, and withdrawals are handled on GOTypingTest.com.

1. Wallet Top-Ups

• Money added to your wallet via UPI QR code is verified manually before being credited — this usually takes a few hours and up to 24 hours.
• If you have paid via UPI but your wallet has not been credited after 24 hours, please contact us at gotypingtestgmail.com with your transaction ID (UTR) and we will investigate promptly.
• Top-up amounts are generally non-refundable once credited to your wallet, except in case of a duplicate/erroneous charge, which we will refund upon verification.

2. Contest Entry Fees

• Entry fees are deducted from your wallet at the moment you join a contest and are non-refundable once the contest has started.
• If a contest is cancelled by us before it starts, or fails to load due to a technical fault on our end, the entry fee will be refunded to your wallet in full.
• We are not responsible for entry fees lost due to your own internet connectivity issues, browser closure, or device problems during a contest.

3. Withdrawals

• You can request a withdrawal from your Wallet page once your balance meets the minimum withdrawal amount shown in the app.
• The amount is deducted from your wallet immediately upon request submission (to prevent double-spending), and is manually transferred to the UPI ID / bank account you provided.
• Withdrawals are typically processed within 24 hours, though this may occasionally take longer during high demand.
• If a withdrawal request is rejected (e.g., due to suspected fraud or incorrect details), the amount is automatically credited back to your wallet.
• You are responsible for providing accurate UPI/bank details. We are not liable for money sent to an incorrect account due to a detail you provided incorrectly.

4. Disqualified Results

If a result is disqualified due to a fair-play violation (see Terms & Conditions), any prize already credited for that result may be reversed from your wallet.

5. Contact for Payment Issues

For any issue related to a payment, top-up, or withdrawal, email us at gotypingtestgmail.com with your registered mobile number, the amount involved, and (if applicable) your transaction ID.